- 304 CLOTHING OFFER REFUNDS ON ALL FULL PRICE ITEMS. ANY SALE ITEMS WILL BE REFUNDED VIA E-CREDIT NOTE.
- WE ONLY OFFER REFUNDS TO THE ORIGINAL PAYMENT METHOD USED TO MAKE THE ORDER.
- YOU CAN REQUEST TO EXCHANGE YOUR ITEM TO AN ALTERNATIVE SIZE OR STYLE. PLEASE INCLUDE DETAILS OF EXCHANGE ON YOUR ORDER SLIP.
- YOU CAN PLACE ANOTHER ORDER ONLINE FOR AN ALTERNATIVE SIZE OR STYLE. IF YOU POST BACK YOUR INITIAL ORDER YOU WILL BE REFUNDED AS SOON AS WE RECEIVE IT.
- We reserve the rights to refuse your refund or if the items are not sent back to us in their original condition. In such a case we will organise to reship the goods back to the given shipping address.
- You will be refunded based on the cost of the product (we do not refund your shipping charge.
- Any refunded orders will be charged a £2.99 restocking fee. Exchanges will not incur a restocking fee.
- We cannot accept underwear or socks for hygiene reasons - no exceptions
- Any faults or quality issues must be logged to help@304clothing.com within 30 days of receiving your order. Any complaints after this time will not qualify.
- Please ensure that you include the packing slip from your purchase inside your returned parcel.
- Allow 1-2 working days after delivery for returns to be quality checked and processed onto our system.
- Refunds will be processed within 1-2 working days after this point.
- Refunds take up to 5 working days to go back into your account and only be refunded to the card used to make the purchase online.
- If you require any further information please email us at help@304clothing.com we are always happy to help!
- - Orders sent back to the warehouse after the 30 day exchange or refund window has passed will be returned to the customer.
FREE DELIVERY FOR UK ORDERS OVER £40
15:30 GMT cut off for next day
£3.99 Standard UK delivery (2-3 days)
£4.99 Next Day UK delivery
INTERNATIONAL SHIPPING PRICING & DELIVERY TIMES |
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COUNTRY |
PRICE |
TRANSIT TIME |
Germany |
0-70 = 8 GBP 70+ = FREE |
2-5 Working Days |
Slovenia |
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Luxembourg |
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Austria |
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Belgium |
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France |
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Bulgaria |
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Romania |
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Czech Republic |
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Lithuania |
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Greece |
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Slovakia |
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Hungary |
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Italy |
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Poland |
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Sweden |
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Latvia |
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Croatia |
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Netherlands |
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Spain |
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Ireland |
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Portugal |
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Denmark |
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Iceland |
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Turkey |
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Estonia |
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Russia |
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Hong Kong |
0-70 = 10 GBP 70+ = FREE
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5-9 Working Days |
Thailand |
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Finland |
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Israel |
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Korea South |
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Ukraine |
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Brazil |
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Belarus |
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Malaysia |
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Mexico |
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India |
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South Africa |
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China |
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Taiwan |
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Albania |
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Boznia & Herzegovina |
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Cyprus |
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Macedonia |
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Rep. Of Montenegro |
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Rep. Of Serbia |
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Singapore |
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Canada |
0-80 = 9 CA$ 80+ = FREE |
5-9 Working Days |
*United States of America *DUTY FREE UP TO $600* |
0-80 = 7 US$ 80+ = FREE |
4-6 Working Days |
*EXPRESS SHIPPING ONLY* *Australia *DUTY FREE UP TO $900* Chile Kuwait New Zealand Norway Saudi Arabia Switzerland United Arab Emirates |
0-100 = 18 GBP 100+ = FREE |
1-2 Working Days (EXPRESS) |
Rest of World |
0-100 = 14 GBP 100+ = FREE |
5-11 Working Days |